First class professional service with regular updates and prompt delivery. Well done to My Tub.
...Leonard Boesinger
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine
...ian mcalpine
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19
...Nucleus
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The product came in good time
...Stephen Carson
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Very happy with service
...Stephen Spence
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.
...Angus Carmichael
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Service is top notch could not of done any better thank you
...keith Thompson - Mace
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Good communication about progress of the order. Tank received on the expected day, thanks.
...Andrew
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Excellent service,
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help
James
...James Mcgarry
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£
£342.76 
