Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future. ...T SMITH
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Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub ...LOGIC MANUFACTURING LTD
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Thank you recieved great service ...Chiranjeev Ahluwalia
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Thank you MY TUB! You are really doing a great job. It took a couple of minute to solve my problem.
I am waiting for the parts.
One more big thank you! Best regards,
Dan ...DAN IOAN NEGRU
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You ...Steve MacDonald
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Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again. ...J W Ramsbottom Contractors LTD
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Kept me informed all the time of progress of order good coms ...Reg Batcheler
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine. ...BRIDGET GRAVES
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
...Lesley
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