|Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team
|Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
|first class service many thanks
|I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts.
|Everything went to plan. Thank you
|Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again.
Sink arrived this morning as you promised.
PRJ Contractors (Bristol) Ltd
Unit 42, Hither Green Trading Estate
|In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service.
|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|Excellent service. Slightly delayed but I was kept informed so didnt mind. Thank you