Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
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Best price and next day delivery, nuff said ...Mr Alex Stezycki
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub. ...Ian Bennett
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ...Richard William Holborow
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I am very happy with my order and the way it was dispatched. There was a slight delay due to the Christmas and New Year period. I was kept well informed throughout and once into the new year my order was dispatched. I would recommend myTub for heating supplies. ...Robert Abbott
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I received the replacement sink unit as described and have now fitted it without any issues. Despite a delay in delivering the unit, communication regarding dispatch and delivery was great. ...Michael Jocelyn
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor. ...Michael Adams
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Received order as described on date given by a friendly man in a van! ...Maria Spicer
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Thank you so much for all your help with my recent order and enabling me to be able to collect it instead of paying for postage. Your help and assistance has been very much appreciated, thank you. ...Andrea Newlyn-Jones
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