An excellent company to deal with, helpful and very prompt to respond to any query
...Mr John Shorter
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The anti-vibration mounting mat for my pump works really well the pump operates quietly. ...Dr Ian Garth Higginbotham
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive. ...Craig Young - Livingston Centre Ltd co Savills
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star. ...Alistair Smith
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better. ...Ben Cole
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...Paul Kernan
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excellent from start to finish
...steve stanton - sdselectrical
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor ...G Taylor
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