Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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Super company to deal with ...ASQUITH BUTLER LTD
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I item was competitively priced & arrived when expected. - perfect. ... ...Mark Haley
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Good communication about progress of the order. Tank received on the expected day, thanks. ...Andrew
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Fantastic service and fast delivery.
Thanks very much. ...Marilyn Gritten
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You always keep in touch and let me know how the order is going. Thank you Debbie.
I find My Tub very useful for finding obsolete parts that are difficult to come by. ...Terry Young
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem. ...Sheila Bean
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Everything went well, even though the part had to be left without a signature. ...Graham Ellis
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A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company ...Michael Howard Humphreys
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