|Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part.
|The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.
|I would recommend My Tub as they are very competitive and I had no problems with my order.
|I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
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I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.
|Excellent prompt service & delivery of my shower rail kit
...Inhabit Property limited
|Order received promptly. Customer service excellent.
|Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.
|Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part
|Delivered , fast and to desired destination. No issues
...M.I Electrical Contractors