The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.
...stephen jones
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This Company run a brilliant service and offer goods at a very competitive price. They keep you updated at all times with regards to your delivery which comes on time as promised.
Cannot fault them and will continue to use their services in the future.
Andy Yates
...Andy Yates Fitting Services
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS
...Tan Nam Seng - NS Tan
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike.
...Michael Reavy
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excellent service, excellent price.
delivery date as stated
...M OBRIEN
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith
...Ken Smith
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Very good service thanks
...J Marshall
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
------------- ------------------------- ------------------------- ---------------
Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub
...Anne Drysdale
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very good prompt service
...ksk plg
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£
£31.01 
