First Class service and very helpful all delivered on time as promised ...EIC LTD
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Arrived promptly as promised ...Alan Miles
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Parts arrived in good order ...Stephen bollani
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Excellent prompt, efficient service. Very good value for money. ...Winston Hoe
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia ...Julia graham
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Excellent service, nothing else to say about it. ...Neil Turner
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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All delivered in good condition. ...Citibase PLC
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Order arrived when expected and in good order. Excellent service from My tub throughout. ...Margaret Struthers
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