Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You.
...Mr C P Ryan
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer
...Jennifer Chan
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Great service will use again
...John Carruthers
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service
...Byrdan Ltd Ta Mc Donalds Restaurant
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
...Brenda Bradshaw
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Good service and goods as described.
...Chris Beckett
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Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
...Appleby Park hotel
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Hi,
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
Thanks,
...Mr Peter Suttle
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!
...Daniel Hoyle
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£
£31.01 
