|Best price on the net great communication .would use again.
|Excellent Service. Excellent communication. and Fast delivery. WELL DONE.
|Order delivered promptly. Good value for money.
...Mr Graham John Jeffery
|Product fine, price ok, delivery very slow
|Arrived as ordered on the day advised. Very good service and excellent communication throughout.
|Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub .
|Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
|thank you for a speedy delivery.we will continue to use yourselves.
|Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.