Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield. ...Iain Rose
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Order fulfilled quickly and it arrived well packaged delivered by courier. The matrix replaced the original which had developed some hairline cracking. The price was fair and my order was dealt with efficiently. ...Mr A J Sutherland
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excellent service, valves delivered next day as promised---will use again ...peter west
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Good communications during order process goods arrived at stated time overall good service. ...Neil Keeler
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Top-notch people very very helpful ...Constantin - VIESSMANN engineer limited
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient. ...Linda Howels
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...MR P KELLY
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Great service. Delivered when promised
Faultless. Thanks guys 👍🏼 ...ian hendley
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Excellent service with good communication throughout. ...Stephen Webster
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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