I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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The order came in sooner than promised so we were pleased with the service ...Oxford Instruments Plasma Technology
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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Item arrived safely in the time indicated. Good service, thank you. ...Amanda Hawkins
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I have just made my first successful purchase thanks to the patience of Deborah and Sophie. Have read the previous comments and could not agree more, fantastic place to get really hard to get bits, and once you get used to it, it's better than going shopping in town. ...rizwana moghu
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Super quick delivery,excellent service. Would definately recommend using this company. ...michael stubbs
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We duly received a package with good condition.
Thanks. ...Ataru Onuma
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small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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Good prices great service very helpful and friendly team. ...John Cross
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