|Goods arrived ahead of schedule - emails not.
|I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
Nice job boys.
|Hi. I have recd my order. Thankyou
|Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
|Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
|I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
|Kept informed of when deliveries would take place and of any delays. Very good service and would use again.
|Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
| Good quick service, nicely packed and very good communication.
Many thanks, derek
|Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd