Fast delivery and excellent communication . Thank you ...nick plenty
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ...Mr Giles Batchelor
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Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back : ...Benjamin Kirk
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Super delivery for an excellent product at a most competative price.
Many thanks JBC ...Jack Cohen
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Happy with delivery of new Toilet Seat, provided with regular update on delivery which arrived on date as advised. Felt that delivery could have been a little swifter however as had paid for item in good time but took a while for delivery, regular updates however were reassuring. Will use again. ...Richard Bannister
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The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again ...David Finch
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Best value I could find on Trianco Eurostar baffles.
Very fast delivery.
Fitted today, everything good. ...Donald Macintyre Henry
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
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