Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services. ...Karen Chubb
|
Excellent service throughout, no hesitation to recommend to others ...Stephen Lumb
|
I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
|
I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
|
Good communication and great value. Many thanks ...Jeremy Sanders
|
Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service. ...Keith Mullen
|
Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication. ...PETER A SMITH
|
Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that. ...Clive Townley
|
Excellent service, very pleased with the availability of spares, and the rapid delivery once ordered.
...Mr R D BUCK
|
Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem. ...Sheila Bean
|