|after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
|Required goods quickly so arrangements made for me to collect from them in when delivered to Cardiff depot, excellant customer care nice to find a company that listens to what the customer wants and helps them.
...Mr. Gareth Heath
|VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT.
...mrs julie bosley
|order came on date informed this was a very quick delivery will use this supplier again.
...basingstoke hospital bnhft
|Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process
|Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you.
|Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
|Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services.
|All good. Arrived on time & in good condition. Wolseley need to update their product database.
...Steve Faley - Ondemand Plumbing