|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|Excellent service. Items were well packed and arrived when indicated.
|Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
|Great service. The Product was delivered from a local plumbers merchant.
|Placed and order for a motorised valve and was pleased with the response form My Tub. Told me when it was coming and kept me up to date with the delivery info. Arrived on time. Very pleased with the price.
Overall a ten out of ten. Will use again
|good service-products as expected-good website
|Everything went to plan. Thank you
|Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others.
|All as planned, great service!!
...Martin Shepherd - Shepherd Contracting
|Excellent service/price, kept us informed of progress of order, goods received at 7.10am on the given date. Would certainly consider using the company again when the need arises.