good product very good service would buy from you again ...Mr J Neave
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...john evanson
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Great Service, although units took longer than expected to arrive ...Mr Brian Mason
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Great prices,good service ! ...Mosco
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Great service, competitive pricing. Would definitely recommend MyTub to others. ...Sarah Johnson
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Great service, parts arrived on time and they were correct, thank you. ...david jude - david jude
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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good service kept well informed thanks will use again ...Mark Gough
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again ...Alan Lancaster
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