|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|Very satisfactory. Will use you again.
|would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks
|Efficient service, thank you
|The component has finally arrived after 3 attempts to send it!
I was a bit surprised by the size of the box it was packaged in - it would probably hold about 1500 of these components!!!
|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
|Excellent service, good prices, fast delivery.
|All delivered without hitch
...Mrs Susan Marshall
|Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
|delivered as promised in good condition thanks