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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere....
...Lee Headington
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either....
...James Bastow
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Fantastic price great service and product great 1st class service all round will be using again...
...Steven saxon
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I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you....
...Roberta Pyart
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you....
...Dion Stuart
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Great Service, just the right item, came on time. I will use Mytub again...
...Geoffrey Taylor
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Very pleased with service and product, thank you...
...alexandra richardson
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery....
...Colin Peacock
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny!...
...Paul Williams
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks....
...Keith Jagger - K J Surveying Ltd
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