Basin arrived safely and on time. I appreciated being given a timescale for delivery when I ordered and updates to confirm despatch and delivery date.
Your price was the best I could find on the internet and service was excellent.
I would use your site again. thankyou. ...alison barnsby
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy ...GUy Barker
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excellent service. My order arrrived next day. ...Selwyn Dyson
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Order came quickly, and the price was well below the manufacturers own website. Will use you again. ...Andrew Phillips
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either. ...James Bastow
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub ...David Mcmullon
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
...Jennifer Killick
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very good service kept informed as to the delivery progress by email exactly as ordered and delivered on the stated day willuse again and will recomend to all ...mr keith fisk
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Quick delivery. Good response to e-mail queries. ...Helen Higgons
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