Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again
...Janet
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!
...Laurance Knight
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith
...Ken Smith
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Unbelievably fast delivery and great product, thank you.
...phil benn
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
...robin drummond
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Great service as always.
Product as spec and on time.
...Greg Borgartz - Essex Wildlife Trust
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
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All is ok, the delivery cost is a little high.
...Chan Wai Yin - William
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It arrived on time, and it works.
What more can one ask
Thank you
...Stewart Orr Sound Services
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.
...Simon Morris
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£
£2843.01 
