Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June. ...robin drummond
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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Excellent communication will re order ...Marcus Sutton - K.Sutton
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Excellent price and service . ...Warwick Currie
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Great service. Product competitively priced and delivered bang on time. ...Ian Hunter
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Very obliging staff and delivery when expected. Thank you. ...FAO KEVIN WALKER
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Excellent service - thanks. ...Richard McBrien
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...RAE HALDENBY
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First Class! ...Mrs A Emmett
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...Harrogate Glass Company
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