I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard ...Mary Pollard
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service. ...Andrew Vogel
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error. ...Richard Page
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very good service. very expensive delivery. ...Stuart morton
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Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks. ...Pauline Barthel
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Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again. ...Les Green
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Good service keen price ...MDLamb
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes ...Graham Abbott
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My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.
Thankyou
Keith Barrow ...Keith Barrow
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