Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises
...SUSAN HOWARD
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered.
...Ms S E Ellis
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you.
...Peter Moore
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Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company
...Alan Levett
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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received fine thanks, great service
...A Porter
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend.
...Geraldine Smith
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good service and price
would use again and recommend
thanks
...Mark Jenks
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Very good service thank you
...David Hill
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£
£246.77 
