Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Excellent service, good communication, quickly located a part that everyone else said was obsolete.
...Piers Goodman
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I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
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Very good service, ordered on Tuesday afternoon, delivered Thursday afternoon.
The best prices I could find and free delivery!
Would recommend MyTub.
...W S Bott
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Excellent and helpful service.
...Christopher Chorley
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On time, on budget and to specification, what more can I say. Perfect
...Paul Curran
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
...Ammar
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much.
...Mrs Brenda Bell
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company.
...nigel - warren
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Product arrived as predicted and in order. Many thanks
...Stewart J Muir
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£
£215.95 
