Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub ...Ian Bramhall
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Superb service as always. ...Steve Faley - Ondemand Plumbing
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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Good service. Received items on day promised. Thank you. ...Bharat Shah
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To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price. ...Thomas Decombo
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days! ...NA
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Item received with thanks.
A very prompt service, many thanks. ...A D Weatherley
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Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
...Tom Hawthorne
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Very quick and efficient service kept us well informed at every stage ...R J Malton
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you. ...David Birch
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