|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|Customer service WAY beyond what anyone could expect. Many thanks.
|Excellent, kept me informed, would recommend
...Sean Garton - Paragon Management Services
|Excellent service, order delivered on promised date.
...Mr. Brian Helyar
|Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company.
I have checked with my shipping address with ARAMEX, it is not showing that they have received the shipment until now.
...Ezzat Abdullah Alsalimi
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
|Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
|Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back