Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you. ...Brian Townley
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems. ...S Ray
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
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Service could not have been better well done ...K briault
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The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again. ...Robert Walton
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Thank you for your prompt and efficient service. You kept me up to date as to when our order was despatched and the delivery date was spot on!
I will most definitely use you again.
Many thanks. ...Venson Automotive Solutions Ltd
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Great service. Super fast delivery collection, helpful and professional. Plus could actually speak to someone unlike other large competitors...cough cough victorian plumbing....thank you. ...daniel lofthouse
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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