|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks
...Steve OShea Harefield Manor
|Delivered as promised, good communication, thank you again.
...Action Centres UK Ltd
|Thank you for your help and for finding the right part for me ...
very good will used you again
|Prompt delivery.no hassles.cheers.
|Perfect transaction, communication 1st class, quality item for a good price.
|Great service and wonderful communications. Fast and free delivery.
|Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell.
...REV. B. POWELL
|Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.
|Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.