exellent service fantastic value needed bath panel and was cheapest around delivered on time , recommend mytub to all *****5 star service*****
...thomas fraser
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prompt service, kept informed every step of the way
...Mrs J Brian
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Thank you for great service, I am delighted with the product.
The communication was great and easy to to business
I have reviewed on trustpilot
...Stephen West
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.
...Grahame Arnold
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again.
...Douglas McPhee
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia
...Julia graham
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin.
...PETE IRWIN
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again
...John Greig
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
...James
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£
£40.24 
