|Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
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Thanks for that Carrianne, we have edited the site for the two products.
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
|Thank you for sending my order and for the emails regarding its progress. The parcel was delivered to a trusted neighbours home. However the packing was so badly sealed that it had split open and all the contents were partly opened, the DIRTY bubble wrap was partly around the boxes and hanging out of the box and my neighbour - and apparently the delivery driver- were worried in case items were missing. Happily everything was undamaged and my order was complete. Im glad you stock items no-one else seems to care about. Thank you for that service.
...Mrs Irene V Turner
|The ordering process was straightforward. Items required were easy to find. Prices were competitive. The part delivery items were recieved promptly, and the remaining item as soon as practicable afterwards. Email communication was clear and thorough.
|Excellent service with the staff and the delivery. Would definately use again
|First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service
...aci worldwide EMEA ltd
|My tubs service was a1 very quick and and simple the product was great did the job just as you would like
|Bathroom accessories. Good choice of items. Active response and follow up. Prices fair for these Metlux items. Delivery prompt.
|Order arrived on date as promised. Was the cheapest source. No time indicated when will arrive hence was not available to receive but order left in local plumb shop to collect. Thank you. Will use again.
|Thanks Jeanette for the reply - have been very impressed with the pricing, ordering and service received form your company, and will certainly recommend you to friends !!!
Mr & Mrs Falconer