|Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
...JM and AJ Gray
|Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
|Good service and quick delivery. No problems at all. commendable.
...Phillip John Stocking
|Prompt delivery.no hassles.cheers.
|Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks.
|Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied.
|very happy with product that arrived on time
...Foxhaven Design Ltd
|Delivered on time
|I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
|Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services