I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
|
Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic
...marcus Payne - Ecogas Boiler Services
|
What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You!
...Richard Cannon
|
Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK.
...Roy Nichols
|
Order arived a day earlier than promissed. Many thanks.
...Moors Electrical
|
All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time.
...Paul Regan
|
Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct.
...Steven Dodd
|
Excellent customer service! Thank you for your help and I would highly recommend MyTub.
...Julie Taylor
|
Fast delivery which is always appreciated, however the product I ordered has a manufactures life time guarntee but the product was delivered without any manufacturers paperwork
------------- ------------------------- ------------------
Hello
The manufacture does not send us any paper work however there garantee still stands on the Eddy electronic water descaler/conditioner
Any problems just let us know thanks.
MyTub
...Toby Lankester
|
Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too
...Shaun Wray
|
£
£646.83 
