Great service, very quick delivery... Good products ...michael duller VINCI FACILITIES
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though. ...David Allen - ̷ Allen
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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier. ...Roy Pittman
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Fabulous customer services, very helpful advice for a domestic customer and layperson, fast dispatch and goods as ordered. Thanks, judy ...Judith Nicholson
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service! ...Mrs M P Cudworth
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Fantastic service from start to finish. Very helpful staff. Highly recommended. ...Mitzi Norrevang
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended. ...Warren Gilbert
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MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice! ...Andy Blachford
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