The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
The sink I ordered was damaged when delivered but a quick phone to Laurie had a replacement winging it's way to us within a few days. No fuss, no problem. The delivery driver with the replacement waited until we'd unpacked the new sink and checked it before leaving. Great service.
...Lindsey Knox
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Bathroom accessories. Good choice of items. Active response and follow up. Prices fair for these Metlux items. Delivery prompt.
GH Glasgow
...George Hunter
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Danfoss products received direct from supplier on next day delivery. Kept informed by MyTub by email for each part of the process from receipt of order to delivered package. Excellent service, brilliant prices and manufacturers boxed items.
Thanks,
Tony Tooley Proprietor
...Airwaves Engineering Service
|
Many thanks for your help Little known Ideal Standard part was traced for me successfully.
...John G
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my order arrived when you said it would and everything seems to be alright .my plumber is not coming till after xmas so he will check to make sure everything is there. i am please with the price and service that i have received from your company regards
...terence roy jefferies
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Please be aware that all goods were received safe and sound, but had to be repackaged by your courier PTS as the weight and volume of goods were too much for the padded envelope used.
...EAG Megson
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I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars.
...Chung Hang Wong
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.
...MR D A FRANKS
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered.
...WILLIAM REGAN
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£
£194.87 
