Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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delivery exactly as predicted , well done ...n anderson
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Ordered a replacement toilet seat Roca Sidney to freshen up my suite , opted for the soft close option , item arrived as expected & dighted with purchase , good communication thought from mytub , advising when ye order cleared & on what day it would be delivered , will certainly do business with mytub again ...colin gallagher
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five star service
...nicholas browne
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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!! ...Chloe Whiskin
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation ...maysan alnufoury
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Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future. ...James McIntyre
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Great company to deal with, no problem will purchase again.Thanks ...Colin Hook Property Improvements
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When the part arrived at your local supplier, I was contacted immediately to arrange delivery. It was delivered promptly at the arranged time.
Very good service. ...Donald Ballard
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very good all round service, Thank You very much ...The Godolphin and Latymer School
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