The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul
...Paul larmour - Paul Larmour
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Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub
...LOGIC MANUFACTURING LTD
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time.
...John Armstrong - Mr
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Was delivered at the time discussed.
...jamie macey
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Excellent service, really prompt to reply and helpful.
John
...John Corrall
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for.
...Colin Turnage
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith
...Ken Smith
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.
...Thomas Walford
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations.
...David I Hutchison
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£
£663.05 
