Excellent service
...Moat Management Ltd - Span Group
|
received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though
...alan collins
|
I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub.
...Malcolm Little
|
Excellent service and good communication.
...Dr Andrew Dodd
|
On time, on budget and to specification, what more can I say. Perfect
...Paul Curran
|
Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
|
Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.
...stephen Lusher
|
Item arrived , but toke a while to git here.
Thx
...Jonny Davis
|
I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
|
Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you
...Monique Rodriguez
|
£
£70.63 .jpg "Related item Ideal Isar 35 He Condensing Boiler Ni")
.jpg "Related item Ideal Isar 30 He Condensing Boiler Ni")
.jpg "Related item Ideal Icos He 18 Ng Boiler Exc Flue")
.jpg "Related item Ideal Esprit H30 Combi Blr And Flue Pack")
.jpg "Related item Ideal Boilers Ideal Mini He C28 Ng Exc Flue")
.jpg "Related item Ideal Elise H15 He Boiler Ng Exc Flue")
