Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub
...David Galbraith
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!!
...RICHARD SEABY
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Christine
I picked up my parts today, thank all the team for there help
...Trevor Weavers
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Good communication and dispatched as advised
...David Roberts
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards
...Sue Wardell
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Prompt delivery, kept informed of progress, fair price. Thank you.
...Robert Phillips
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The order was delivered in order. Thank you for your cooperation.
...Vlastimil Kalmus
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Very good and prompt, using special delivery.
...Robert Millington
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I found the Company MyTub very helpful, well priced and after my electrician found he diid not need the part, only an hour after I had placed the order, they canceled the order without a fuss. I shall certainly place them at the top of my list for future plumbing parts. B.rgds
...TERENCE MCSTAY
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£
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