On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.
...Ed Sirett - Make Do
|
Excellent service and communication regarding order.Prices better than any other quoted
...Steve Fallowfield
|
Friendly and helpful staff. Parcel arrived on time as promised IPP
...Philip Hembrow
|
Goods delivered as described.
Would use my tub again.
...Alison McDonald
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece.
...Phil
|
Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for.
...Colin Turnage
|
Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.
...Emma West
|
Great communication, rapid delivery, highly recommended, thanks!
...Patrick Timms
|
Good service and communication - would recommend.
...Gordon Dougan
|
£
£217.08 
