|I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes
|Good service, order arrived within a few days.
|My package arrived safely. Thank you for an excellent customer service.
|excellent service, valves delivered next day as promised---will use again
|Briilliant service thank you very much. Good communications.
|Items fitted my fire perfectly. Would c.ertainly use myTub again if needed
...Alexander Beveridge Cunningham
|I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
|It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Alwyn Kennedy JP Vic
Very sorry but we are not geared up to use the royal mail for deliveries.
...Alwyn Kennedy JP
|Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it!
|My tubs service was a1 very quick and and simple the product was great did the job just as you would like