I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Excellent service, kept me informed of expected delivery. Thank you ...Simon Morris
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Item received with thanks.
A very prompt service, many thanks. ...A D Weatherley
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Good customer service. Good communication, would definitely use again. Thanks ...Angela Brehaut
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased. ...Barry Coleman
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No problems. Excellent fast secure service ...Daryl mercy
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Hi
the part arrived although the outer packaging did not have the full address, but it did have the post code on it. The delivery operative had to open the packaging to get the full address of the invoice inside.
Thanks ...Richard Hilsden
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Just what we wanted, cheapest supplier we could find on the web and delivered on the day advised. Very happy and would use them again without hesitation. ...tony akers
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response. ...Stephen Watts
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