Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Thank you for my delivery which I received on time as your emails indicated.
I was most impressed with all your communications to keep me well informed at all times.
Your website was easy to follow and order through.
I will have no problem in recommending you to all my colleagues.
Regards, Dennis Vercoe.
...Dennis vercoe
|
Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again.
...Andrew OwenSmith
|
Could not fault the service!
...Richard CastleSmith
|
Thanks, Armando McCray for mytub.co.uk
...Armando McCray
|
Order received as promised, everything in order and in perfect condition. Price very competitive, would not hesitate to use your service again or recommend to others. Thank you.
...Heather Gardham
|
Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
...Keith Brawn
|
Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company
...Alan Levett
|
Laurie was very helpful, Toilet seat was delivered to rear door as requested as I wasn't in. Altogether the service was excellent. I will certainly use your website first if I ever need more items.
...Joan Domin
|
Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers
...R Stevens
|
£
£268.21 
