|excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
|Excellent service, nothing else to say about it.
|Delivery date well communicated and delivered as promised. Excellent service.
|Good range of products, competitive pricing, good communications and swift delivery. I would use Mytub again. Thanks
|Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed!
|Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
|My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much.
...Mrs Brenda Bell
|V pleased with service received. Will use again.
...Thomas Plastering and General Builders
|Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
|Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.
...Mr. M. Hedger