|no problems. goods delivered promptly.
|I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress.
|The ordering process was straightforward. Items required were easy to find. Prices were competitive. The part delivery items were recieved promptly, and the remaining item as soon as practicable afterwards. Email communication was clear and thorough.
|Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
|The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help.
...Mr. Kee - Chak Ip
|It was unfortunate that the first delivery of my item was lost in transit but full marks to myTub as they kept in helpful communication with me and sent a replacement item shortly after me reporting the non-delivery. I thoroughly recommend this company for their efficient and friendly service.
|I found your staff exceptionally helpful and very pleasant to deal with. Rachel went out of her way to help me and I am glad to say that the item was delivered early on the Friday which allowed me to sort out my bathroom before our guests arrived. Thank you very much and I will certainly deal with your company again.
|Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well.
|Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
|I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.
...Mr M D Rawle