Thankyou for the prompt service - the item was delivered exactly as stated on my order confirmation. I also had a propmt reply to my query regarding the compatability of the product with other brand. I would certainly order from you again. ...Patricia Hill
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order. ...carol barbero
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
...Kenneth Gilluley
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Order received and as required.
many thanks ...Gilbert Clayton - IDL Engineering Limited
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Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
...Kevin Hill
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service. ...Perrys
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Excellent communication so i could keep my customer upto date ...dan morgan
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back. ...Comfort Heating Services
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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