The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug. ...Doug Weddell
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Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
...Appleby Park hotel
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I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
Thank you
...Peter Cradock
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Very pleased with the service.
The item was delivered on the date advised. ...Mr R J Vine
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required. ...Fiona Laing
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Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers. ...Michael Lukey
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Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub ...Geoffrey Field
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks ...Stephen gates
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Easy to use, efficient and speedy delivery. Thankyou ...Robert Collins - Lower Sutton Farm
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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