We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
|
Easy to use website, good price, speedy delivery, precise info re delivery time, excellent. ...J TEBBS
|
Package arrived in good time - thanks ...Gordon Parkin
|
Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks. ...GaryJones
|
The taps arrived as promised and the quality appears good.
Frank Webb ...Frank Webb
|
Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
|
Happy with the product. Easy to order. Quick delivery. Good price. ...Teresa Hales
|
Great service, price and quick delivery, thank you! ...Thomas Hills
|
We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company. ...John H. Hughes - Silly Fruit4Fish
|
Found my increasingly rare part. Thanks. ...Tim Smith
|