Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!! ...George M Bish
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The MyTub website was easy to use, I found the items I was looking for very easily, and the whole process right through to paying for my goods was very simple. My order was delivered on exactly the day they said it would and the tracking / email updates were very reassuring. Would recommend MyTub 100%. John. ...Mr John D Sturrock
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ...Stanley William Tyacke
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub. ...Dave Higgins - University of Bath
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...Susan Cox
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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easy and cheapest way to by boiler parts will use again ...Alexander E Lawson
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Service could not be bettered.
Next day delivery .
Product lookes good but not yet installed.
Website good, easy to follow.
I would recommend "My TUB" to aynone. ...John J Harris
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Great prompt services and also great contact with customer services would highly recommend ...Darren Thomas
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